91PH Terms Conditions
Please review these terms carefully before using the platform. They explain the agreement between you and 91PH, including the rules that apply to account access, games, promotions, and related services.
Core Terms Key Topics At a Glance
A concise overview of the terms and user policies you should understand before accessing the platform.
Account Eligibility
You must be at least 21 years old and legally permitted to participate in online gaming where you are located. Only one account may be maintained per person, subject to the current registration and verification requirements.
Promotion Rules
Each promotion is governed by the eligibility, validity, wagering, and other conditions displayed in its current offer details. Read those rules before claiming or using any promotional benefit because terms may change.
Payment Policy
Deposit and withdrawal availability, limits, verification checks, and processing requirements may vary. Review the latest information shown in your account before making a transaction, as no specific payment method or completion time is guaranteed on this page.
Account Security
You are responsible for protecting your login details and controlling access to your account. Never share your password, and promptly use the available support option if you notice an unfamiliar login or transaction.
Prohibited Conduct
Fraud, money laundering, unauthorised account use, and attempts to interfere with games or platform systems are prohibited. Suspected violations may result in an investigation, account restrictions, suspension, or closure under the applicable policies.
Dispute Resolution
If you have a concern, contact the support option currently available on the platform and provide relevant account or transaction details. Each case will be reviewed according to the applicable rules, available records, and local legal requirements.
By accessing the 91PH website or app, you confirm that you have read and accepted these terms. If you do not agree with them, stop using the platform and its services.
1General Terms
These terms govern the relationship between the platform and each registered or visiting user. They form an agreement covering access to available services, account responsibilities, gaming activity, and compliance with applicable rules.
Read the full terms before registering, signing in, or using any service. This English version is written for Philippine adults aged 21 and above, but users remain responsible for checking whether online gaming is lawful in their location.
- The platform may revise these terms when operational, legal, security, or service requirements change. Check this page regularly for the latest version.
- Continuing to use the platform after revised terms take effect indicates acceptance of the updated provisions. If you disagree with a change, discontinue use of the relevant services.
- These conditions should be read together with any privacy notices, promotion-specific rules, game instructions, and responsible gaming guidance displayed on the platform. Play only if you are 21 or older, set personal spending and time limits, and never treat gaming as a source of guaranteed income.
- If any provision is unclear, please contact the player support team through the official support channel before continuing.
91PH is intended for entertainment only. It must not be treated as a source of income. Play responsibly, set personal limits, and participate only if you are aged 21 or above.
2Account Registration
You must meet the following requirements to create an account. All personal details submitted during registration must be complete, accurate, and truthful.
| Requirement | What It Covers |
|---|---|
| 21+ Only | You must be at least 21 years old. |
| Number of Accounts | Only one account is permitted per person. |
| Accurate Information | Your name, address, and Philippine contact number must be valid and correct. |
| Identity Verification | Complete any required Know Your Customer verification checks. |
| Password | Create and maintain a strong, secure password. |
91PH may verify an account when required for security or compliance purposes. You may be asked to provide a valid government-issued ID, such as a passport, national ID, or driving licence. Certain account functions, including withdrawals, may remain restricted until the review is completed.
- Creating multiple accounts through the same device or IP address is not allowed where this indicates duplicate ownership or misuse.
- Do not register under another person’s identity or submit false, incomplete, or misleading information.
- Keep your username, password, verification codes, and other sign-in details private. Never allow another person to access your account.
3Deposits and Withdrawals
Available deposit and withdrawal methods, limits, and current processing details must be checked through your account on 91phofficial.asia. Use only payment options displayed by the platform, and review all transaction information before confirming a request.
| Transaction Type | Minimum Amount | Maximum Amount | Estimated Processing Time |
|---|---|---|---|
| Deposit | Check the current account terms | Check the current account terms | Check Current Status |
| Withdrawal | Check the current account terms | Check the current account terms | View the current processing estimate |
| Eligible Higher-Tier Withdrawal | Check the current account terms | Check the current account limit | View the current processing estimate |
- Where required by the current payment rules, use the same eligible payment method for deposits and withdrawals.
- Any required identity verification must be completed before a withdrawal request can be approved.
- Bonus funds cannot be withdrawn directly unless all applicable wagering and promotion requirements have been satisfied. Always review the latest offer terms, eligibility rules, and validity period.
- 91PH may review suspicious, unusual, or potentially unauthorised transactions to protect accounts and maintain platform security.
Any applicable platform charge will be shown in the current transaction terms. Your payment provider may impose a separate fee, so check its charges before proceeding.
4Bonuses and Promotions
91PH may offer bonuses and promotional campaigns from time to time. Each offer has separate eligibility, wagering, validity, and redemption conditions, which may change. Read the live promotion terms carefully before joining.
- Any welcome promotion is limited to eligible new players and may apply only to a qualifying first deposit. Check the current offer page before joining, as eligibility and deposit requirements can change.
- There is no fixed wagering range that applies to every promotion. Review the live offer terms for the exact playthrough requirement, eligible games, stake limits, and withdrawal conditions.
- Promotions generally cannot be combined unless the current offer rules clearly allow it. Select one eligible offer at a time and confirm its conditions before playing.
- Each promotion has its own validity period. Any unused bonus may expire on the date shown in the live campaign terms, so check the deadline in Philippine Standard Time.
- Winnings from free spins may be subject to wagering requirements, game restrictions, or withdrawal limits when stated in the applicable promotion rules.
- 91PH may revise, pause, or withdraw a promotion when permitted by the applicable terms. Current eligibility, amounts, and conditions should always be checked before participation.
Attempts to misuse an offer, claim it through multiple accounts, or bypass its eligibility rules may result in the bonus being removed, related transactions being reviewed, and the account being restricted or closed, subject to verification and applicable terms.
5Game Rules
Game mechanics and result systems vary by title. Players should open the information or help section inside each game to review its rules, features, return information where displayed, and result procedures before placing a wager.
- Game outcomes should be treated as uncertain. Previous wins, losses, or patterns do not predict future results, and no strategy guarantees a return.
- If a game is interrupted by a verified technical issue, settlement, cancellation, or stake-return procedures will follow the rules displayed for that title and the platform’s applicable records.
- If your internet connection drops, reconnect and check the recorded game status and account history. The server record and the relevant game rules will be used when reviewing an interrupted round.
- For live-dealer titles, results and disputes are handled according to the rules shown inside the relevant game, including the applicable dealer and system procedures.
- Breaking a game rule, exploiting an error, or interfering with normal play may lead to a review and possible adjustment or cancellation of affected winnings where allowed by the applicable terms.
The published catalogue contains 100 electronic games, including Super Ace, Fortune Gems 2, Mahjong Ways 2, Fortune Ox, and Sweet Bonanza 1000. Availability may change, and players should check each game window for its current rules and features.
6Prohibited Conduct
The following activities are prohibited on the platform. A confirmed serious breach may lead to restrictions, suspension, account closure, or action on affected funds in line with applicable policies and legal requirements.
- Creating or operating multiple accounts to bypass account, identity, or promotional controls.
- Taking part in fraud, deception, collusion, or any attempt to obtain an improper advantage.
- Using an account to launder money, transfer unlawful funds, or support any illegal financial activity.
- Using bots, scripts, unauthorised software, or other tools to manipulate games or automate prohibited activity.
- Exploiting promotion mechanics, technical errors, or eligibility rules to obtain benefits improperly.
- Harassing, threatening, abusing, or deliberately intimidating other players, staff, or support personnel.
- Trying to bypass, probe, damage, or gain unauthorised access to platform security systems.
- Allowing anyone below 21 years old to register, access, or use an account.
When suspicious activity is detected, the platform may temporarily restrict access while checks are completed. Confirmed violations may result in suspension, closure, or further action where required by law and the applicable user policies.
7Account Suspension and Closure
An account may be restricted, suspended, or closed when necessary for security, compliance, player protection, or enforcement of the platform terms.
- A material or repeated breach of the terms, game rules, or user policies may lead to account action.
- Access may be limited when required identity or account verification remains incomplete or cannot be confirmed.
- Long periods of inactivity may affect account access where an inactivity policy is disclosed. Users should review the current terms rather than assume a fixed 12-month rule.
- A player may request account closure or a responsible-play break, including self-exclusion where the relevant option is available.
- An account may also be restricted or closed when required by applicable law, regulatory obligations, or a valid official order.
Players may request account closure through the available support route. Before any funds are released, the platform may need to verify identity, account ownership, transaction status, and eligibility; bonus balances remain subject to the relevant promotion terms.
8Responsible Gaming
Responsible play is for adults aged 21 and above. Gaming should remain optional entertainment, not a way to earn income or recover losses. Set firm limits, stop when play becomes stressful, and seek help if gambling begins to affect your finances, health, work, or relationships.
- Spending limit — decide the maximum amount you can afford for a day, week, or month, and never use money reserved for bills, food, savings, or debt payments.
- Session limit — choose how long you will play before starting, use an alarm, and take regular breaks instead of extending a session to chase losses.
- Cooling-off break — step away temporarily whenever gaming stops being enjoyable or you feel pressure to continue.
- Self-exclusion — request a longer account restriction when you need stronger separation from gaming, and do not try to work around the restriction.
- Reality check — regularly review the time and money spent, compare them with your original limits, and stop immediately if either has gone beyond plan.
If gaming is affecting your wellbeing, finances, work, or relationships, stop playing and use the support options currently available on the platform. Participation is strictly for adults aged 21+. Responsible Gaming Read the full guidance.
9Privacy and Data Protection
Personal information must be handled with appropriate care. The safeguards and privacy practices currently in effect should be confirmed through the latest notice published on the platform.
- Personal data must not be sold or disclosed for unrelated purposes without a valid legal basis.
- Data collection should be limited to information reasonably required to operate accounts, provide platform services, maintain security, and meet applicable obligations.
- Information may be shared with authorised parties when required by applicable law, a lawful request, or legitimate security and compliance procedures.
- Subject to applicable law and verification requirements, users may ask to access, correct, or delete eligible personal information.
For complete information, please Privacy Policy read the current Privacy Notice.
10Dispute Resolution
If you have a concern involving the platform, follow the dispute process below:
- Start by contacting the support team through the email or live chat option displayed on the platform.
- Response and resolution times may vary depending on the issue, verification requirements, and available information.
- If the matter remains unresolved, it may be referred to the appropriate management team for further review.
- Any outcome will be determined according to the applicable terms, available records, and relevant legal requirements.
Disputes should be reviewed fairly and consistently. Users must provide accurate details and any requested supporting information to help with the assessment.
11Changes to These Terms
These terms may be revised when platform practices, legal requirements, or user policies change. Material updates will be published through an appropriate platform notice where applicable.
- The latest revision date should appear at the top of this page.
- Continuing to access or use the platform after revised terms take effect may be treated as acceptance of those changes, subject to applicable law.
- If you do not accept the revised terms, stop using the services and contact support to ask about available account closure procedures.
12Contact Us
For questions about these terms and conditions, use one of the support options currently shown on the platform:
Check the platform for current support hours and availability.
Finished Reviewing the Terms? Start exploring now
Play responsibly, set personal limits, and review all current rules before using 91PH. Access is restricted to adults aged 21+, and gaming should be treated only as entertainment.
