91PH Privacy Policy
Learn how we handle personal information, support account privacy, and explain data protection practices for users in the Philippines.
How We Handle Your Information Safely
We use reasonable privacy, access, and security measures when handling information across our services.
Protected Connections
Security controls may be used to protect information transmitted through the platform. No online system is completely risk-free, so keep your password private and use a secure device and connection.
Responsible Data Storage
Personal information is stored with safeguards intended to limit loss, misuse, alteration, and unauthorised access. Access should be restricted to authorised parties with a legitimate operational need.
Controlled Information Sharing
Personal information is not treated as a product for sale. Any necessary disclosure must follow this policy, applicable requirements, and the purpose for which the information was collected.
Limited Data Collection
We aim to request only the information reasonably needed to operate accounts, provide platform features, assist users, meet legal obligations, and maintain service security.
Your Privacy Choices
Depending on applicable requirements, you may ask to access, correct, update, or delete eligible personal information. Some records may need to be retained for legal, security, or account-related reasons.
Cookie Settings
Cookies and similar technologies may support essential functions, remember preferences, improve performance, and help protect sessions. You can manage available controls through your browser, although blocking essential cookies may affect certain features.
This policy applies to personal information handled through the website, Web services, and iOS or Android applications of 91PH. By accessing these services, you acknowledge this policy; where consent is legally required, it will be requested separately. The platform is intended only for Philippine adults aged 21+, and users should always play responsibly.
1Introduction
The platform provides Philippine adults with access to online gaming content, popular electronic titles, account features, and player support. This policy explains what personal information may be collected, why it may be needed, and how account privacy is approached.
Information may be handled when you register, sign in, browse games, use account tools, request support, or carry out eligible account transactions. Relevant records may be retained when reasonably necessary for service delivery, security, dispute handling, and applicable legal responsibilities.
This policy is written in clear Philippine English to help local users understand how their information may be managed. If any part is unclear, use the support options currently displayed on the official platform after confirming that you are on the correct site or application.
We limit disclosures to legitimate purposes described in this policy, such as providing requested services, protecting users and the platform, responding to lawful requirements, or working with authorised service providers. Personal information is not shared merely because another party wants it for unrelated use.
2Information We Collect
We may collect information that you submit directly and technical or usage information generated when you interact with the platform. Collection should remain relevant to account administration, platform operation, security, support, and legal compliance.
| Information Category | Information That May Be Collected | Why We Need It |
|---|---|---|
| Identity Details | Full name, date of birth, and government-issued identification details | To complete KYC checks and confirm that the account holder is aged 21 or above |
| Contact Details | Email address, mobile number, and residential address | To send account notices, respond to requests, and help protect account security |
| Financial and Transaction Details | Payment account details and transaction records connected to your activity | To process deposits and withdrawals through the payment options currently available to your account |
| Technical Details | IP address, device information, operating system, and browser type | To maintain platform security, identify suspicious activity, and help prevent fraud |
| Gaming Activity | Games played, wager amounts, and session duration | To support responsible gaming measures and improve the player experience |
We do not store your complete payment card number or online banking password. Financial information handled by the platform is protected using appropriate security controls and encryption where applicable.
3How We Use Your Information
91PH processes personal information only for defined operational, security, support, compliance, and service-related purposes. We aim to limit account privacy data to what is reasonably necessary for each task.
- To open, maintain, and manage your account.
- To handle deposit and withdrawal requests using the options available after login.
- To perform KYC reviews and verify your identity.
- To detect and prevent fraud, money laundering, and other prohibited activity.
- To provide account assistance and player support.
- To send promotions and bonus updates when you have agreed to receive them, subject to current eligibility and campaign terms.
- To apply responsible gaming safeguards for adults aged 21 and above.
- To meet applicable legal and regulatory obligations.
- To improve platform functions, security, content, and overall user experience.
If you no longer want promotional emails or SMS messages, contact the support team and request to opt out. Your marketing preference will be updated, although essential account or security notices may still be sent when necessary.
4When Information May Be Shared
91PH does not sell personal information. Limited data may be disclosed only when reasonably necessary for specific operational, compliance, security, or legal purposes, including the situations below.
- Authorised payment processors, where required to complete a deposit, withdrawal, or related transaction. Available payment methods must be confirmed after login.
- KYC and identity-verification service providers, when needed to confirm account-holder details.
- Law-enforcement authorities or government bodies, when disclosure is required by applicable law or a valid official request.
- Game software and technical service providers, where limited data access is needed to deliver or maintain gaming functions.
- Independent review and compliance service providers, when necessary to review legal, regulatory, or operational requirements.
Third parties receiving personal information are required, where applicable, to follow confidentiality, security, and purpose-limitation obligations. They may use the data only for the authorised service or legal purpose.
When responding to a valid court order, government direction, or other binding legal requirement, 91PH may disclose the information requested. Where legally permitted and reasonably possible, affected users may be informed.
5Cookie Policy
The website uses cookies and similar browser technologies. These small data files help remember settings, support security features, understand site performance, and provide a smoother browsing experience.
| Cookie type | Purpose | Validity |
|---|---|---|
| Essential cookies | Keep login sessions active and help protect account security | Removed when the session ends |
| Preference cookies | Remember language settings and user preferences | Up to 1 year |
| Analytics cookies | Help assess how the site is used | Up to 2 years |
| Security cookies | Help identify suspicious activity, fraud attempts, and automated bots | Validity shown in the live offer |
You can manage cookies through your browser settings. However, disabling essential cookies may affect some site features, including account access and security functions.
6Information Protection
The platform uses appropriate safeguards to help protect personal information. Security practices may change as systems and operational requirements are reviewed.
- Data transfers may be protected with current transport-layer security controls where applicable.
- Stored information may be protected through suitable database security measures where applicable.
- Two-factor authentication may be available for account protection, subject to the current account features.
- Security monitoring may be used to help identify unusual or suspicious activity.
- Security reviews may be carried out as part of ongoing risk management.
- Network protection measures may be used to help safeguard platform infrastructure.
Platform infrastructure is maintained with security and access controls appropriate to the services provided. Current technical details should be confirmed in the applicable privacy and security information.
7Your rights
As a player, you may have rights over your personal information under applicable law and the current privacy policy.
Right to access information
You may ask what personal information is held about you, subject to applicable requirements and lawful restrictions.
Right to correct information
You may request corrections when your personal information is inaccurate or no longer up to date.
Right to delete information
You may request deletion in circumstances where applicable law and the current privacy policy allow it.
Right to restrict processing
You may ask for certain processing activities to be limited where this is available under applicable requirements.
Data portability
Where applicable, you may request your information in a commonly used format.
Marketing opt-out
You may request to stop receiving promotional communications where an opt-out option applies.
To ask about these rights, contact the support team through the available account support channel. Any request will be reviewed under applicable law and the current privacy policy, and response times may vary.
8Third-party services
The platform may use third-party services to support selected features and improve the user experience. Those services may have their own privacy policies, so review their terms where relevant.
- Third-party game services — where applicable to the available slot and live casino games.
- Payment processing partners may handle transactions when available, subject to the applicable terms and privacy safeguards.
- KYC verification services may be used to confirm a player's identity and support account security.
- Analytics tools may help us understand site performance, improve usability, and identify technical issues.
- Customer support software may be used to provide and manage live chat assistance.
91PH shares only the information needed for a stated purpose with authorised third parties. These service providers are expected to follow applicable confidentiality and data protection requirements.
9Children's Privacy
91PH is intended only for adults aged 21 and above. We do not knowingly collect or maintain personal information from anyone below the permitted age.
- Age eligibility may be checked during registration.
- The KYC process may also be used to confirm age and identity.
- If an account is found to belong to an underage user, access may be suspended or the account may be closed.
- Personal information linked to an underage account may be deleted where applicable and legally permitted.
If you believe that an underage person is using 91PH, please contact our support team promptly so the matter can be reviewed and appropriate action taken.
10Policy Updates
91PH may revise this Privacy Policy when necessary. If changes are made:
- The latest update date will be shown at the top of this page.
- We may use available account contact details to highlight significant changes.
- A notice may also be displayed on the platform.
- Continuing to use the site after an update means you acknowledge the revised policy, where applicable.
Please review this page from time to time so you can stay informed about the current approach to account privacy and data protection.
11Contact Us
For privacy questions, data requests, or concerns about how your information is handled, please contact our support team through the available channels:
Support availability may vary by channel and current platform operations.
We aim to review privacy-related requests as soon as reasonably possible. For urgent account concerns, use the available live chat option and provide accurate details.
Your Information SecureGet started now
Protecting account information is an important part of the 91PH experience. Review this policy before registering, keep your login details private, and use the platform responsibly. Visit 91PH to return to the homepage.
